We only sell high-quality products and want to satisfy all our customers. We grant you the right to return every item you bought from us within 14 days if you are not completely satisfied. This term begins at the earliest on receipt of the item and this information. Timely dispatch of the item is sufficient to comply with this period. As we are certain to sell only highest quality items, we grant you a further warranty of 2 months on every broken or deficient article.
Problems or discrepancies can often be resolved quickly and easily by e-mail. Please send us an e-mail if you have a problem or fault with an item, if you have received an incorrect delivery, or if you have any other problem or concern. We will be happy to assist you.
Send an e-mail to customer support at: firstname.lastname@example.org . We will send you an personal return form. You can return this form with your broken or incorrect article(s) to our customer office.
You can always contact us for other questions or information. Our support team can be reached by email at email@example.com.